Reference

How s65tr Handles Your Personal Data

At s65tr, your personal data belongs to you — we collect only what is necessary to run your account, process deposits via UPI, Paytm or PhonePe, and keep…

Minimal Data CollectionEncrypted Account StorageUPI & Paytm Transaction PrivacyYour Right to Access & DeleteIndia-Region Policy
s65tr How s65tr Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Data

If you want to access, correct or delete personal data we hold on your account, our privacy team is reachable through three channels.

Email the Privacy Team Send a written data request to our privacy address at [email protected]. Include your registered mobile number and the specific data you want accessed, corrected or removed so we can act quickly.
Live Chat on s65tr Open the live chat widget inside your account dashboard and select the Privacy & Data topic. Our agents are available daily and can raise a formal data request on your behalf in real time.
In-Account Data Portal Log in to your s65tr account, head to Settings, and find the Data & Privacy section. From there you can download a copy of your stored data or submit a deletion request without emailing us.
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

Every element of our data infrastructure is built around minimising what we store and securing what we must keep.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand which pages load slowly.

Account-Level Encryption

Passwords are hashed using bcrypt before storage — we never hold your password in plain text.

Transaction Data Retention

Deposit and withdrawal records linked to UPI, Paytm or PhonePe are retained for the period required by applicable financial regulations…

Third-Party Data Sharing

We share data only with payment processors (such as UPI networks and Paytm's gateway) and identity-verification services strictly necessary to…

Who to Contact for Changes

Your dedicated point of contact is [email protected]. For urgent account-security matters, escalate through live chat inside your dashboard — agents…

Your Right to Request Changes

You may at any time request a full export of the data we hold, ask us to correct inaccurate details…

Frequently Asked Privacy Questions

Here are the questions we receive most often about how your data is handled on s65tr. If your question is not covered below, reach out through any of the contact channels listed above and we will respond within 72 hours.

We collect your full name, email address, mobile number and, where required, a copy of a government-issued ID for identity verification. Payment identifiers like your UPI handle are collected only when you add a payment method.

Your UPI handle and Paytm or PhonePe account details are encrypted using AES-256 at rest. We do not store full payment credentials — only the minimum reference needed to process future transactions on your request.

Yes. Log in to your account, go to Settings, then Data & Privacy, and select 'Export My Data'. You will receive a structured file within 30 days containing every data point we hold on your account.

Submit a deletion request through the in-account Data & Privacy portal or email [email protected]. We will delete your records once any legally required retention period has passed and confirm the deletion in writing.

We share data only with payment processors such as UPI networks, Paytm and PhonePe, and identity-verification services where necessary to run your account. We do not sell or share your data with advertisers or data brokers under any circumstances.

Session cookies keep your login active and are essential. Analytics cookies help us fix slow-loading pages but are not essential — you can turn them off from the cookie banner on first visit. We do not use third-party advertising cookies.

When you close your account, we delete your personal data from active systems after satisfying the minimum retention period required by applicable financial and legal regulations. You will receive a written confirmation once deletion is complete.